Privacy Policy

This Privacy Policy governs the information practices of Finmark Solutions (“we,” “us,” “our,” or “Finmark Solutions”) regarding your use of the Services offered on https://finmarksolutions.us/, including our websites, products, tools, promotions, marketing campaigns, payment processing systems, communication channels, and any other services that refer to this Privacy Policy (collectively, the “Services”).
By accessing any part of the Services, you acknowledge that you have read, understood, and agree to the collection, use, disclosure, and handling of your information as described in this Privacy Policy. If you do not agree with this Policy, you must refrain from using the Services.

Authorization for Communications
By providing your contact information to Finmark Solutions, you expressly authorize Finmark Solutions, its corporate parents (if any), affiliates, subsidiaries, service providers, and authorized partners to contact you via:

• Automated telephone dialing systems (ATDS)
• Artificial or prerecorded voice messages
• SMS or MMS text messages
• Email communications
  WhatsApp, LinkedIn,
• Facebook, and other messaging platforms
• Live telephone calls

These communications may include informational, transactional, or telemarketing promotions regarding products or services that may be of interest to you, including services beyond those for which you initially inquired.
You understand that:

• Your consent is not required as a condition of purchasing any goods or services.
• Message and data rates may apply.
• You may opt out at any time by replying “STOP” to SMS communications or by using unsubscribe links in emails.
• Consent requirements vary depending on the nature of the communication.

No Mobile Information Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.

Modifications to This Privacy Policy
We may modify this Privacy Policy at any time and for any reason. When we do, we will update the “Last Updated” date at the top of this Policy. Changes become effective immediately upon posting.
You waive the right to receive individual notice of each modification. Your continued use of the Services after updates are posted constitutes acceptance of the updated Privacy Policy.
If significant changes are made, we will provide notice as required by applicable law.

INFORMATION WE COLLECT
We collect information actively and passively through various methods when you use our Services.

Direct Information You Provide to Us
We may collect information when you:

• Create an account
• Fill out forms
• Request consultations
• Make purchases
• Subscribe to updates
• Engage in communications with us
• Participate in surveys
• Submit support requests
• Provide feedback
• Upload content

The information you provide may include, but is not limited to:

• Full Name
• Email Address
• Physical Address (including business address)
• Phone Number
• Company Name
• Financial Information
• Payment Details
• Billing Address
• Date of Birth (if required for verification)
• Government-issued identification (if required for compliance)
• Business-related documentation
• Photographs, audio, or video content
• Any other information voluntarily submitted

Information That Is Passively or Automatically Gathered
Device / Usage Information
We automatically collect certain technical data, including:

• IP address
• Browser type
• Browser language
• Operating system
• Device identifiers
• IMEI (if applicable)
• TCP/IP address
• Mobile carrier
• Referring URLs
• Pages visited
• Interaction data
• Time spent on Services

We may use third-party analytics providers to assist with data collection.

Cookies and Electronic Technologies
We collect information through:

• Internet server logs Cookies
• Web beacons
• Tracking pixels
• Similar technologies

Cookies help us:

• Recognize returning users
• Store preferences
• Improve user experience
• Deliver tailored content and advertising

You may disable cookies via your browser settings; however, certain features may not function properly.

Location Information
We may collect general and precise location information via:

• IP address
• GPS-based functionality (if enabled)
• Device location settings

Location information may be used to:

• Customize content
• Deliver relevant services
• Improve user experience
• You may disable location tracking through your device settings.

Information from Third Parties
We may collect supplemental information from:

• Payment processors (such as Stripe)
• Identity verification services
• Fraud prevention databases
• Marketing partners Public records

Third parties maintain their own privacy policies governing their data practices.

Cross-Device Tracking
We may use log-in credentials, IP addresses, hashed email addresses, and unique identifiers to recognize users across multiple devices and browsers to provide seamless service delivery and advertising personalization.

HOW WE USE YOUR INFORMATION
We may use your information to:

• Provide requested services
• Verify your identity
  Process transactions
• Communicate with you
• Send technical notices and security alerts
• Send marketing communications (with required consent)
• Conduct research and analysis
• Detect fraud
• Enforce our legal terms
• Improve Services
• Administer and troubleshoot systems
• Comply with legal obligations

We may aggregate or de-identify data for analytics and marketing purposes.

SMS, A2P & TCPA COMPLIANCE
Finmark Solutions complies with:

• Telephone Consumer Protection Act (TCPA)
• A2P 10DLC messaging regulations
• CTIA messaging principles
• Applicable state and federal laws

Types of Messages

• Conversational Messages
  Two-way communication with existing customers or established business relationships.
• Informational Messages
  Sent when you provide consent to receive updates, appointment reminders, or service notifications.
• Promotional Messages
  Marketing communications sent only with express written consent.

We will only send promotional messages to individuals who:

• Submit inquiries via our website
• Provide express written consent
• Opt-in via web forms or SMS keywords

You may opt out at any time by replying:

• “STOP”
• “UNSUBSCRIBE”

PAYMENT PROCESSING & STRIPE COMPLIANCE
We may use third-party payment processors such as Stripe to securely process payments.

• We do not store full credit card numbers on our servers.
• Payment data is encrypted and processed in compliance with PCI-DSS standards.
• Stripe’s privacy practices govern payment data processing.
• We may retain transaction records for accounting and compliance purposes.

DISCLOSING YOUR INFORMATION
We may disclose your information under the following circumstances:
Your Consent
If you authorize disclosure.
Service Providers
For hosting, marketing, analytics, payment processing, legal services.
Business Partners
When necessary to provide requested services.
Legal Compliance
To comply with law, court orders, subpoenas, or government requests.
Business Transfers
In the event of merger, acquisition, or asset sale.
We do not sell personal information.

ONLINE ANALYTICS AND ADVERTISING
We may use:

• Google Analytics
• Advertising platforms
• Social media advertising tools
• These tools may use cookies or similar technologies to provide targeted advertising.

You may opt out through browser settings or ad preference tools.

DO NOT TRACK (DNT)
We currently do not respond to DNT browser signals due to lack of uniform standards.

MANAGING YOUR DATA
You may:

• Access your data
• Correct inaccuracies
• Request deletion
• Withdraw consent

Contact:
support@finmarksolutions.us
We may retain data for legal and compliance purposes.

GDPR RIGHTS (EU/EEA USERS)
If you are located in the European Economic Area, you have rights including:

• Right of access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to data portability
• Right to object
• Right to withdraw consent

We process data under lawful bases including:

• Consent
• Contract performance
• Legal obligation
• Legitimate interests

You may lodge complaints with your local Data Protection Authority.

CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)
California residents have rights to:

• Know what personal information is collected
• Request deletion
• Opt-out of sale (we do not sell data)
• Non-discrimination for exercising privacy rights

To submit a request:
support@finmarksolutions.us
Subject: California Privacy Request

CHILDREN’S PRIVACY
Our Services are not intended for individuals under 13. We do not knowingly collect data from children.

SECURITY
We implement administrative, technical, and physical safeguards to protect personal information.
However, no electronic system is 100% secure. You are responsible for maintaining account confidentiality.
Report suspected breaches to:
support@finmarksolutions.us

THIRD-PARTY LINKS
We are not responsible for privacy practices of external websites linked from our Services.

DATA TRANSFERS
By using our Services, you consent to transfer of data to the United States and other jurisdictions where our systems operate.

CHANGES TO THIS POLICY
We reserve the right to change this Privacy Policy at any time.
Changes become effective immediately upon posting. Continued use constitutes acceptance.

CONTACT INFORMATION
Finmark Solutions
Website: https://finmarksolutions.us/
Email: support@finmarksolutions.us